Why HPS built this AI to overcome knowledge management challenges

Ayaan Bhattacharjee

Content Writer

Why HPS built this AI to overcome knowledge management challenges

Table of Contents

Knowledge management is crucial for effective decision-making in organizations. By 2028, the global market is expected to reach a remarkable USD 1,286,780.0 Million, driven by a CAGR of 18.1%. High Peaks Software recognized this challenge and developed Scrievance, an advanced AI knowledge management software. Our expert team designed the software to efficiently overcome the challenges and complexities of knowledge management.

Explore this blog to discover how we employed AI’s intricate mechanisms to create Scrievance, boosting productivity, decision-making, and success.

Team facing challenges due to a lack of a systematic knowledge base

Navigating the complexities of a team environment without a systematic knowledge base can lead to numerous challenges. These difficulties, often overlooked, can have a significant impact on performance, productivity, and team growth. Let’s see the challenges the knowledge management software mitigates: 

Lost information

The absence of a well-structured knowledge base often leads to lost critical information. This can result in an incomplete understanding of tasks or projects, causing decision-making processes to be based on incorrect or insufficient data. It can directly impact the quality of the proposed solutions and overall work output.

Collaboration barriers

Inefficiency in knowledge sharing can create collaboration barriers within a team. If information isn’t readily accessible or clearly communicated, misunderstandings might breed. Thus affecting team rapport and cooperation. A fragmented communication system can derail project timelines and compromise the shared team vision.

Knowledge duplication

Without systematic knowledge management software, teams may unknowingly duplicate efforts. This redundancy implies wasted resources and time. Duplication is inefficient. However, it can lead to confusion, as different versions of the same knowledge might circulate within the team, causing inconsistencies.

Inconsistent learning

Having robust knowledge management software is crucial for consistent learning and growth. Without it, learning can become erratic, with team members potentially missing out on important lessons or insights from past experiences. This underutilization of past learnings could impair the team’s growth and adaptation potential.

Knowledge management software enables fact-based discussions backed by intelligent notes feature

Deep diving into the developed knowledge management software, let’s get a handle on how its feature becomes the first stepping stone toward team synergy. Imagine you are jotting down notes collectively. They are not confined to one thinly defined area but spread across multiple projects and diverse industry segments. 

Imagine setting down a core idea. To back it up, you’ll need statements to support it. These could be facts or opinions. Conveniently, a helpful feature in knowledge management software allows you to label them as such, making your argument more structured and clear.

Following this logical sequence, your premise(issues) is fleshed out with related statements. But it doesn’t stop there. You have the opportunity to add insights through notes or comments, further strengthening your case.

This structured foundation allows you to build a compelling argument. Whether it’s to support a court point, satisfy compliance demands, or narrate a governance story to regulatory bodies, your base has you covered.

So, when you generate a premise, it attaches itself to a specific document. Yet, its connection extends beyond. You can link further statements and notes, giving your premise a multi-dimensional outlook. This hierarchical format of premise, statements, and notes provides a comprehensive map of your thoughts and ideas, pushing the boundaries of collective knowledge organization.

Scirevance, the knowledge management software, brilliantly links disparate pieces of information. Click on a link, and the source document pops up, even if nested within further documents. This web of linked premises, statements, and documents paints a comprehensive, logical story. 

Think of Scirevance not as a single tool but as a process platform. This knowledge platform handles unstructured data exceptionally, converting information into retained organizational knowledge. The emphasis here is on process: information intake, logical organization, and useful output.

How did High Peak’s development team enhance the notes-taking capability

Our AI product development company understands that taking notes is more than just jotting down information; it’s about capturing ideas, documenting conversations, and collecting valuable insights. Whether it’s a potential client’s details or intriguing findings, your notes are dynamic and adaptable to your needs. Let’s see why High Peak focused more on developing this feature:

The Notes feature meets you right there.

These notes are divided into 2 categories: General notes, as we take during any seminar, client conversation, or meeting. The second category is to process them, synthesize them using AI, and finally create a narrative. Our AI software development company built this knowledge management software so you can allocate these notes to several projects, iterating them to suit specific requirements. The process is intuitive:

  1. Create notes
  2. Incorporate data into a project
  3. Analyze the information
  4. Craft a narrative

This workflow adaptation is precisely for professionals across healthcare, finance, or consulting sectors. And while it introduces a certain standard, it leaves room for personalizing what suits you best.

Navigating through this process, you’ll find yourself creating not just an engaging story but leveraging information into reusable organizational knowledge. This is because the main goal is to cultivate wisdom, not just store data.

The new array of features enhances note-taking capabilities further.

  • You can now draft generic notes encompassing various matters for easy referencing.
  • Do you wish to keep a note private? It’s enabled.
  • Need a note to be moved to another project? Just a drag-and-drop!

Your generic notes get transformed into project-specific notes effortlessly. The feature empowers you to archive, modify, and edit notes with ease, making it a unique addition to your toolkit. What’s more? You can merge narratives from different sources into one consolidated piece, propelling efficiency in your workflow. 

Designed with user-friendliness at its core, this knowledge management software helps make your note-taking and data-managing tasks simpler and more efficient.

Narrative creation: A new age of business communication with narratives

The Narrative feature is a powerful tool in this knowledge management software. It has the ability to aggregate and export various types of content, including documents, emails, facts, notes, and issues under one theme. This feature is invaluable across the legal industry, where users can create a coherent chronology of information to present during depositions.

Once traditionally classified as Fast Notes and Issues (FNIS), Scirevance has now revamped these categories to better suit your workflow. They’re now allocated as Statements (previously facts), Notes (as it was), and Premises (formerly issues). This adaptation fosters the logical progression of your arguments and syllogisms.

You can continue to construct narratives to support your case or argument, easily adjust the order of your content based on preference, and then export it conveniently. The export provides you with a comprehensive document encompassing all the inputs cast under a unified theme.

We foster efficient and understandable communication, merging the power of narratives into a single, consolidated storyline. The Notes ability is still intact, ensuring you have all the necessary tools to build the most effective and compelling communications. Embrace the new age of business communication, skillfully advancing your data handling and content organization capabilities.

How can consolidated narratives help management have a generic overview

This knowledge management software introduces Consolidated Narratives, a new feature designed to simplify and improve your ability to manage and extract information across multiple projects. Ideal for management teams, this streamlined solution lets you create generic narratives before associating them with specific projects.

Consolidated Narratives serve various purposes, such as providing tailored insights for clients or creating content for a presentation or speech about the firm. Key features developed by AI software development company include:

Search across projects: Effortlessly find documents, statements, and premises relevant to your search term across various projects. The search results will indicate the project’s origin.

Add to Narratives: Once you’ve found the desired content, quickly incorporate it into Consolidated Narratives, generating a comprehensive, multi-project overview.

Export: View a summary of all the narratives you’ve created, along with their associated premises and notes. Export this content as needed.

The Consolidated Narratives feature in this decision-making software offers a seamless way to create, combine, and export narratives from different projects. It further enhances your ability to access and evaluate critical information. Thus fostering better decision-making and communication using this knowledge management software.

Chronological clarity: The chronology feature helps the team view project progress

Chronology lies at the heart of any organized project, and the new Chronology feature in this knowledge management software stands as a testament to its importance. Under this section, not only can you view all the created Statements, Notes, and Premise across the breadth of the project, but you can also gain access to the snippets or events extracted from the email files. These may indicate upcoming or ongoing activities, providing valuable insights.

One of the significant improvements in this section is our refined option for creating generic Statements, Notes, and Premise. While you can still create individual notes, this enhancement provides the user a platform to jot down larger ideas when analyzing documents. If something striking emerges from their case study, they can easily note it down here, leading to a reservoir of Notes, Statements, and premises that can be referred to later.

The Chronology feature allows for a rich analysis of events by capturing discussions, keywords, and timelines from various sources in a structured order. More than just the date of the document, it highlights significant happenings. This proves invaluable in industries like regulatory compliance, where it’s crucial to document the progression of activities.

Thus, you can collate the meetings, notes, and progression of trades or projects, lending credibility, transparency, and compliance assurance. It further enables knowledge extraction from completed projects and fosters organizational learning. The aim is to transform raw data into meaningful knowledge, enriching both current and future initiatives through this new knowledge management software.

Leveraging the tag feature to augment notes and improve chronological narratives

When working with multiple documents related to a specific subject, person, or topic, keeping track becomes easier using Tags. Imagine you have two documents associated with an individual that you must reference frequently. Just add a Tag to those documents, and each time you need them, search using the Tag, making document management simpler and more efficient.

Lastly, the Narrative feature in this knowledge management software complements the Chronology section perfectly by enabling users to combine various items under one topic. Documents, emails, facts, notes, and issues can all be compiled into a coherent Narrative. This narrative can then be exported for external presentations. Thus making the knowledge management software incredibly beneficial for professionals in the legal field who are required to present comprehensive information during depositions. As a user, you have complete control over the sorting order of these narratives, making it easier to best align with your preferences before export.

In short, High Peak developed this knowledge management software with seamless workflow and enhanced productivity. Hence allowing you to worry less about the organization and focus more on the essence of your project.

Take the next step with High Peak to build AI knowledge management software

High Peak’s team developed Scirevance, and it proved to be an exceptional knowledge management software. Our AI software company designed it to streamline data handling, foster team synergy, and enhance organizational decision-making. Its innovative features effectively mitigate information loss, collaboration barriers, and inconsistency in learning.

The decision-making software promotes efficient communication, chronological clarity, and efficient tagging for easy data retrieval, transforming the complex task of knowledge management into an intuitive process. Hence, Scirevance stands as an indispensable ally for heightened productivity and decision-making in the modern workspace.

Ready to revolutionize your knowledge management? Request a call with High Peak’s team and boost your organizational success!

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